Q: Is registration needed to fill the form online in Join Bangladesh Army?

A: No, no registration profile is needed.

Q: Can I use my international credit card to fill the application form for Join Bangladesh Army Recruitment?

A: Yes, of course. You can also use VISA or MasterCard from any of your banks, and you can also use American Express, DBBL, bKash, Rocket account.

Q: What all payment options do I have?

A: Currently, the Join Bangladesh Army portal has been tied up with payment all the common online payment channels. More payment options may come up in the future.

Q: Do I have to pay any extra charges?

A: No, no additional charges need to pay. You need to pay totaling BDT 2000.00.

Q: How can I pay money with Bkash?

Payment rules by Bkash:

• 1. Enter your personal bKash number.
• 2. Provide the OTP (One Time Password) that has been sent to your mobile.
• 3. Enter bKash Pin

Remember that you have to type in the OTP within 2 minutes time, otherwise you have to generate new OTP.

Q: I have given all the necessary information of my card but payment didn't succeed, what should I do now?

A: First of check your account balance. Then check that your card is activated for online or not. If you have sufficient balance then proceed with the process again.

Q: What should I do If the Internet connection goes down or there is power failure while trying to make a payment or after the application fee has been paid?

A: In that case please contact Customer Support. Call

Q: I didn’t get my username and password for printing callup later, what should I do?

A: Please inform your payment details to the Support Page (https://join.army.mil.bd/home/page/support-form), we will send you the login details by message to your phone.

Q: I can not login by my username and password

A: Please inform your payment details to our Customer Support, we will send your login details by email.

Q: Why is my bKash transaction failing repeatedly?

A: Please check your bKash balance and try again after 30 minutes.

Q: I am not sure about the amount of fees to be paid for my application. Is there any support team to help me with that?

A: Yes, we are always there to help you with your doubts. Please contact for any fee related queries.

Q: Is there any help-line contact number or e-mail address which I may make use of for knowing my transaction status?

A: You may contact the support center through phone at , or by shooting a mail to .

Q: My online transaction was not successful, but the amount got debited from my account?

A: Please do not panick, as in most cases, the transaction amount would automatically change to either 'SUCCESS' or 'FAIL' within 24-72 hours. If you still did not got username and password via SMS, raise a support ticket mentioning the Trx ID.

Q: I have given wrong Date of Birth while checking my eligibility while applying for a course?

A: If your age is eligible for the selected course please raise a support ticket mentioning the candidate mobile number and transaction ID. We will update and let you confirm.

Q: I have selected wrong examination type as SSC/HSC instead of Dakhil/Alim?

A: Please raise a support ticket mentioning the candidate mobile number and transaction ID. We will reset your academic information thus you can verify your result and let you confirm.

Q: I have selected wrong passing year of SSC/HSC or equivalent examination?

A: Please raise a support ticket mentioning the candidate mobile number and transaction ID. We will reset your academic information thus you can verify your result and let you confirm.

Q: I have selected wrong result/CGPA of my academic qualification?

A: If you selected wrong result/CGPA for SSC/HSC or equivalent examination then proceed to verify your result it will automatically update the result given from the Education Board Result Archive or Please raise a support ticket mentioning the candidate mobile number and transaction ID. We will reset your academic information thus you can verify your result and let you confirm.

Q: I have given wrong EIIN (Educational Institute Identification Number) of my SSC/HSC or equivalent examination?

A: If you inputted wrong EIIN Number for SSC/HSC or equivalent examination then raise a support ticket mentioning the candidate mobile number and transaction ID. We will reset your academic information thus you can verify your result and let you confirm.

Q: I am getting a message like "You have reached the maximum API request of 3 times and verification process has been blocked" while verifying my SSC/HSC or equivalent examination result.

A: Please raise a support ticket mentioning the candidate mobile number and transaction ID. We will reset your academic information thus you can re-try to verify your result and let you confirm.

Q: I am getting a message like "Attention, please, THIS ACCOUNT HAS BEEN EXPIRED".

A: Usually it is given an timespan of 72 hours afterwards of a successful payment to an intended candidate; if you can not able to complete your application within this timeframe please raise a support ticket mentioning the candidate mobile number and transaction ID. We will allocate more 72 hours to complete your application and let you confirm. If you already had completed your application and downloaded your call-up letter once use the link for re-download.

Q: I am getting a message like "Attention, please, COURSE APPLICATION SUBMISSION DEADLINE HAS BEEN EXPIRED.".

A: If the intended course application time is over you are not allowed to login to the application system.

Q: I paid for my intended course for the last moment of the application deadline for a course, can I login to the system to complete my application after the timeline?

A: The system allows the candidates who have already paid for the intended course to login and complete the application form and download call-up letter 12 hours after the deadline expires. Be noted, no new payment will be allowed during this extended timeframe.